Grievance Redressal Mechanism

Investor Grievance Redressal Mechanism

Union Mutual Fund is committed to provide a high-quality experience to our investors. You can let us know of your concerns through any of our touch points mentioned below and we will be happy to assist you.

Level1

Call us or visit our branches


Toll-free number

18002002268 / 18005722268

Monday to Friday: 9.00 am – 6.00 pm

Saturday: 9:00 am to 1:00 pm


Non-toll free number

022 67483333

Monday to Friday: 9.00 am – 6.00 pm


Email

investorcare@unionmf.com

Our Branches

Walk-in to any of our branch offices and our officials will be glad to assist.
For branch addresses :Click here

Level2

Escalate to our Investor Relation Officer


Not satisfied with the resolution, contact our Investor Relations Officer.


Email

unionmfir@unionmf.com

Still not satisfied with the resolution, you may reach out to our Chief Executive Officer.


Email

CEO@unionmf.com
Level3

Register complaint with Regulator


If not satisfied with the responses from Union Mutual Fund, you may approach SEBI Scores



If you are still not satisfied with the outcome, you can opt for online resolution of dispute through Conciliation/Arbitration on SMART ODR Portal at smartodr.in


For more details: Click here


For Cybersecurity Grievances:


For complaints related to any Technology issues/Cybersecurity concerns, you may send a mail to investorcare@unionmf.com with a copy marked to the Chief Information Security Officer (CISO) ciso@unionmf.com. The investor may also call up our customer service numbers.